Carbon Poker Review
Carbon Poker still accepts players from the United States, despite the passage of the dreaded Unlawful Internet Gambling Enforcement Act in 2006. For American players–and their poker-loving brethren around the globe–this review is intended to provide insight into the rules, bonuses, and withdrawal policies of one of the leading online gaming sites.
The site was launched in 2007, and they are now part of the Australian-based Merge Gaming Network. In case you’re new to the hobby, here’s how a poker network operates: a number of sites share tables, which means that everyone plays as if they’re on the same website. Each participating site is known as a “skin,” and Merge has over 30 of these sites worldwide. As you might expect, Carbon is among the largest and most well-known of the Merge affiliates.
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Available Card Games
Anyone who signs up for an online poker site is likely a fan of card games. Assuming this is the case, you’ll have plenty of options at Carbon. Here are some of the games that you can expect to find, but keep in mind that the more popular options are offered with greater frequency.
- Texas Hold’em
- 7 Card Stud
- 5 Card Stud
- 5 Card Draw
- Badugi Triple Draw Poker
- Triple Draw (both Lowball 2-7 and Lowball A-5)
- H.O.R.S.E. (includes rounds devoted to different games, including Texas Hold’em, Omaha hi-low split-eight or better, Razz, Seven Card Stud, and Seven Card Stud hi-low split-eight or better.
As you can see, Carbon Poker offers lots of options for card players. Texas Hold’em is obviously the most popular, but Omaha and Stud games also have a passionate following. Some of the less-popular games like Razz often draw significantly less action, so there may be times when it’s hard to find good competition.
Types of Tournaments
Carbon Poker has all the tournaments that you would expect from a global card site, from the simplicity of the sit-and-go to the high stakes thrill of a large tournament. I also enjoy the option of holding a third-party special tournament, which allows a group of associated individuals (like a poker club) to host their own private game on the site.
In addition to the poker side of things, Carbon offers a sportsbook, racebook, and a decent selection of casino games. Once you’ve created an account and deposited money, you can bounce from one section of the site to another with no difficulty.
Carbon Poker Bonus Offers
If a spirited game of online poker isn’t enough to get you to create an account, casinos are more than willing to throw some free cash your way. Actually, “free cash” may be a bit misleading, as players still have to meet certain requirements before they can withdraw the money into the real world.
At Carbon Poker, these requirements usually revolve around Player Points (which were once known as VIP Points). While some sites allow players to acquire points and later redeem them for cash or prizes, Carbon uses them solely for the purpose of tracking bonus and promotional requirements.
Player points can be earned in two different ways:
- For sit-and-go games and multi-table tournaments, you receive one player point for each $0.10 that you pay in entry fees.
- For cash or ring games, participants receive one player point for each $0.10 that they contribute to a raked pot.
As you might have noticed, that “free” money isn’t quite as free as you might have initially expected. This is the case with all online poker rooms and casinos, though, so don’t judge Carbon too harshly.
Initial Deposit Bonus – When you make your first deposit with Carbon Poker, just use the promo code CARBONPK to earn a 200% bonus up to $5,000. In order to take advantage of the full $5,000 bonus, your initial deposit must equal $2,500.
Please note, however, that it pays to read the fine print in this bonus offer. The free money is paid out in $10 increments, and you’ll receive this amount each time you accumulate 1,500 player points (or, more specifically, 150 player points for each $1 paid in rake).
This offer is only valid on your first deposit, and you must put at least $25 into your account to qualify. Once you’re eligible to make a withdrawal, any unused bonus money will expire. Unless otherwise stated, the player has 90 days before the bonus expires.
Keep in mind that this bonus does not automatically activate for your account. In order to take advantage of this offer, you’ll need to enter the promo code while on the cashier screen.
Refer-A-Friend – If you have some buddies who are interested in playing online poker, you can earn free money by referring them to Carbon. Just fill out a form with their name and email address, and your friend will be sent all the information needed to open an account. Within 48 hours of their first deposit, you’ll receive 25% of that amount (up to $100).
Your pal needs to deposit at least $25 for you to see any free cash, and you have up to one month to use the complimentary funds. For each dollar of the bonus amount, you’ll need to earn 75 player points in order to withdraw the money. If a cashout occurs before the playthrough is complete, the bonus immediately expires.
Two-A-Days – In order to qualify for this promotion, you need to earn two player points every day throughout the month. If you can pull off this demanding feat, then you’ll gain entry into a $1,000 freeroll held the second Saturday of the following month. This offer doesn’t come with a lot of fine print, but that’s mainly because the player isn’t actually walking away with any extra cash.
Bad Beat Jackpot – If you run afoul of a bad beat, Carbon Poker will make it up to you by offering a special jackpot that’s 100% funded by the casino. The losing hand must be at least four of a kind, and heads-up tables are not eligible.
To begin the hand, at least three players must be dealt in. The hand must also go to a showdown, and the two finalists must each use their hole cards to complete their hands.
If the above qualifications are met, every player gets to share in the jackpot. The breakdown is as follows:
38% – Victim of the bad beat
20.5% – Winner of the hand
20.5% – Divided among all players at the table
21% – Reseed amount
In 2009, the site paid out the Internet’s largest Bad Beat Jackpot to the tune of over $1 million. Seven people were participating in the hand at a $0.50/$1 table, when a jack straight flush was beaten by a nine to king straight flush. The winner of the hand received $208,698, while the loser got $417,396 for the bad beat jackpot. The other five players each received $41,739 for just participating in the hand.
While the bonuses provided by Carbon Poker aren’t as plentiful as some sites I’ve encountered, they still offer a respectable selection of items to tempt both new and returning players. I normally avoid the bonuses that require additional play, but their bad beat jackpot is a nice way to take the sting off an otherwise unlucky hand.
Carbon Poker Deposit Methods
Before you can start winning at online poker, you’ll need to place money into your account. This is normally the simplest phase for gamblers, as the casino wants as few impediments as possible between them and your funds.
The first step towards making a deposit is to look at the upper-right corner of the screen. There, you’ll find an orange button marked “Deposit.” If you wish to put more money into your account, clicking on this button is the first logical step.
Once you’ve clicked on the correct button (my sympathy goes out to anyone who screws up this step), a new widow should open up. All of the available deposit options are displayed here, and you can choose to either sign up for a service or skip straight to the part where you fork over your cash.
Each deposit method has more information available, and this can be accessed by clicking on the icon that looks like a question mark. For the convenience of the customer, the minimum and maximum dollar amounts are also listed next to each option.
When you’ve selected a transfer method, you’ll be taken to the next stage and asked to enter information such as a credit card number. This will be followed by the amount of money you wish to deposit. Once these obligations have been fulfilled, the system should confirm and process your request.
That’s all there is to it. It may take a few minutes for the new total to be reflected on your account balance, so don’t freak out if it doesn’t change immediately. Trust me: putting money into an online casino is always easier than getting it out.
Now, let’s look at the types of deposits that can be made when playing at Carbon Poker. The first two are available to American players, while the others are only useful outside the borders of the United States.
VISA – This financial services giant issues credit cards, debit cards, and even gift cards. All three are viable options for American residents. The minimum amount you can deposit is $20, while the maximum is $1,000 per transaction.
If you choose to use a standard VISA credit card, you’ll be able to transfer money instantly. There’s also no fee associated with the transaction, although U.S. residents will be locked into receiving any withdrawals via check.
Pre-paid debit cards and gift cards allow you to load the card with money and then transfer it to anyone you want. This is another fast and painless option, and you can expect the funds to be available for use within moments of clicking your mouse.
There are, however, a few restrictions. Not all gift cards are accepted by Carbon Poker, and these include the following brands or retailers: VISA 2GO, Green Dot, Vanilla VISA, Wal-Mart, and Target.
Cash Transfers – While Carbon won’t let you receive money via services like Western Union, you can still use these for deposits. Just head down to the nearest branch office for one of these services, and you’ll be able to send your funds within minutes (and Carbon Poker doesn’t charge a fee on their end). This is one of two options for American players, and the minimum/maximum deposit is $100/$1,000.
Skrill – Founded in London, this e-commerce business allows international money transfers to be made via the Internet. Formerly known as Moneybookers, this service allows funds to be sent or received in 41 different currencies.
This is one of the most available options for poker players located in the European Union, but those in the United States need to look elsewhere. It may be a blessing in disguise, though, as numerous customers have reported fraud when using this service. The minimum deposit is $20, and the maximum is $1,000.
VISA by Skrill – This version of the popular credit card is issued by the folks at Skrill, which means that American customers won’t be able to take advantage of its services. The minimum deposit is $20, and the maximum is $1,000.
MasterCard by Skrill – Created in 1966, MasterCard remains one of the marquee names in the credit card industry. Sadly, this version can’t be used by American customers due to its affiliation with Skrill. The minimum/maximum is set at $20 and $1,000.
Diners Club by Skrill – With over 60 years of experience and operations in 59 countries, Diners Club is a global leader in money transfers. But since this version of the card is issued by Skrill, it’s about as useful to American poker players as a leaky boat. Like the other cards above, the minimum/maximum is $20/$1,000.
VISA Electron by Skrill – This is a debit card that requires all funds to be available at the time of transfer. Some banks issue it as a debit card, while others make it available as a credit card. Unfortunately, neither version is available to those living in the United States, Ireland, Canada, or Australia. Once again, there are $20 and $1,000 minimum and maximum requirements.
Instadebit – Deposit funds from your bank account directly into this e-wallet service in one of four accepted forms of currency. From there, making a deposit into a virtual casino is a simple manner. The smallest transaction can be $20, while the largest is limited to $1,000. American players are out of luck again, as Instadebit does not accept U.S. residents.
Carbon Poker Payouts & Withdrawals
I can’t speak for anyone else, but the biggest rush I experience online is when I get to withdraw some of my poker winnings. The idea that at least a fraction of the money was ripped from the bankroll of some Chris Moneymaker wannabe always gives me a warm feeling inside.
Unfortunately, this is also the phase of online gaming where some players begin to run into problems. From shady casino operations to diminished withdrawal options, getting your money can sometimes be a frustrating experience. If you want to know whether or not Carbon Poker falls into the “problematic” category, then keep reading.
For those who want access to the instant withdrawal features, or desire to make a deposit via credit card, you’ll need to satisfy a few requirements for verifying your identity. In addition to filling out a form provided by the site, you’ll also need to send a copy of both sides of the credit/debit card you’re using, as well as a copy of a government issued photo ID such as a passport or driver’s license.
These required documents can be faxed or emailed to the customer service team at Carbon Poker. Processing time may vary, but the site strives to complete each request within a couple of hours.
Once it’s time to make your first cash withdrawal, there are also a few pieces of information that you’ll need to supply. The first is a valid photo ID such as a passport or driver’s license. The second is a copy of a utility bill showing your name and current address. These items only need to be submitted once; from then on, they’ll be on file at Carbon Poker headquarters.
Now that all the paperwork has been taken care of, you’re ready to make your cashout request. These transactions are processed 24/7, and the options listed below are currently available. Keep in mind that the first transaction each calendar year is free (excluding e-wallets), although anything after that is subject to a fee.
E-Wallets – For players outside the United States, an e-wallet service such as Skrill is a convenient option for online transfers. In order to do so, however, you’ll first need to make a deposit using the same method. The minimum withdrawal is $50, while the maximum is $5,000. A 5% fee is charged for all transactions, and the average processing time is listed as 7 to 10 business days.
Check or Gift Card – While the processing time is a hefty three to five weeks, this is also a safe and reliable option for customers in the United States. The minimum requested amount must be $50, and up to $5,000 can be withdrawn per transaction. There’s a 3% fee per request, and it’s somewhat left to chance whether you’ll receive a check or gift card (although they both work the same).
Debit Card – Another option for American gamblers is to have funds transferred to a debit card. The minimum withdrawal amount is $50, while the upward limit is $5,000. A 3% fee is charged for all transactions, and there may also be additional costs according to the greed level of your bank (such as ATM withdrawal charges, etc.). You can expect this manner of transaction to be resolved in three to five business days, although you will need to provide a signed form in order to use it.
Wire Transfer – This final method of withdrawal is also available to U.S. poker players, and the funds can be deposited directly into your bank account. You’ll have to withdraw at least $500 in order to use this option, and the maximum is $5,000. A 3% fee is charged for all wire transfer transactions, and the average processing time clocks in at two to four weeks. You’ll also need to provide a bank statement or voided check in order to use this service, but it’s certainly convenient for anyone who can afford to wait on their money.
Now that we’ve talked about the options available to the customer, let’s discuss the potential problems that a successful poker player might face. The most common is the casino finding some sneaky way to avoid payment. This is all too common with some establishments, and it’s enough to make even the calmest player pull their hair out in frustration.
Fortunately, most of the reported experiences about Carbon Poker have been positive. Sure, there’s a snag every once in a while, but the odds of being dissatisfied at this site are much smaller than the average competitor.
Software Prohibited by Carbon Poker
There’s been a great deal of software developed over the years to assist players in their quest for poker riches. Carbon Poker prohibits much of this software, and they even have a page devoted to these restrictions. If you use any of the following, I would suggest abandoning them before starting up a game on the Merge network. Otherwise, your might find yourself with a closed account.
- Automated poker-playing programs such as Frogbot, Poker Android, or WinHoldem.
- Data mining programs that compile information on hands the player wasn’t involved in. These include SpadeEye, HandHQ, Poker Edge, and Poker Crusher.
- Data mining programs that identify weak opponents. These include Lobby Edge, Sixth Sense, and Poker Usher.
- Betting assistors that offer in-game advice to the player. These include Online Holdem Inspector, SAGE Calculator, and Poker Hound.
- Websites or services that share data on players. These include Smart Buddy, SharkScope, and Top Shark.
- Live messaging is allowed during the game, as long as vital data is passed between players. This would constitute a serious breach of the site’s rules and lead to both players being barred.
Is Carbon Poker Safe and Legit?
The top priority of any online poker room should be customer satisfaction. And while aesthetic elements such as design and customization may play into this, the biggest concerns are always going to be fairness and safety. After all, if you can’t trust a site to pay you or offer fair games, then what’s the point in risking your money?
While I’ve never had a problem playing at Carbon Poker, the site is not without its detractors. A simple search of the Internet will turn up countless threads started by players who have an axe to grind. Some want to complain about a lack of customer service, while others are ready to accuse the company of outright thievery.
Below, I’m going to present links to some of these complaints for your perusal. Before you render a decision based on this information, however, I urge you to keep the following in mind: you won’t find a single online casino or poker room that doesn’t have some amount of customer complaints. If you based your decision solely on such criteria, you would have to take up a new hobby.
Complaint #1 – One unhappy customer complained about every facet of the site, from the poor customer service to outrageous cashout fees. Others were also willing to chime in with their own gripes, while one veteran boasted of playing for years without incident.
Complaint #2 – A customer had his account closed when Carbon Poker stopped accepting players from Kentucky. While his balance was cashed out, the site refused to honor a voucher and point redeemable for rakeback. This post includes a transcript of his conversation with customer service.
Complaint #3 – This unusual forum post involves a player who sat down at a table, lost some money, and then stepped away for a few minutes. When he returned to play again, all the others players had departed. Due to their skill levels and sudden disappearance, the author of the post somehow drew the conclusion that they might have been employees of the site.
I’ve included this post as a good example of a bogus complaint. Some players seem to associate losing with a corrupt site. In truth, it’s more likely a case of bad luck or poor card skills on the part of the customer.
Complaint #4 – In 2012, the Merge Network (which Carbon Poker is part of), announced that it was ending player-to-player transfers. This upset a number of players, while others were alarmed that the network was on the verge of going out of business. In this well-researched post, a concerned player takes a look at how poker networks operate.
Is it Legal to Play at Carbon Poker?
Whether you live in the United States or abroad, it’s important to remember that some parts of the world have restrictions against Internet gambling. In most cases, however, any penalties that get handed down are likely to be pointed at the company instead of the individual.
And just in case you’re wondering, here are the areas inside the United States where Carbon Poker currently refuses to accept customers: Utah, Washington State, New York, Missouri, Maryland, Louisiana, Kentucky, and the District of Colombia.
Let’s take a look at a few of the reasons why an online poker site might refuse to accept customers in a certain country or state:
National Laws – This is when the government of an entire country conspires to prevent its citizens from playing online poker (or any other game of chance, for that matter). Their reasons for doing so often differ, but the most frequent excuse involves the welfare of its citizens.
Some examples of nations with an outright ban on Internet gambling include Turkey, the Netherlands, and China. On a federal level, the United States doesn’t actually make it illegal to gamble online, but their passage of the Unlawful Internet Gambling Enforcement Act does prohibit financial institutions from accepting transactions for this purpose. State laws, however, often make it illegal to gamble online for real money.
I’ve always found it amusing that China and the United States, the nations with the two largest land-based gambling operations, are so concerned with the online side of the business. If you’re trying to look out for your citizens and prevent gambling addiction, wouldn’t it make sense to ban all the brick-and-mortar casinos that rake in billions each year? I smell a conflict of interest, and it’s spelled m-o-n-e-y.
State Laws – In other cases, there are specific states within a nation that don’t want their citizens to gamble. Once again, the laws in these cases are usually designed to levy fines against the offending gaming site, although there are a few cases where private citizens can also be held responsible for their actions. Before you open an account and start playing, it’s always a good idea to know where you stand in the eyes of the law.
Regulated Online Gambling – In other states and nations, online gambling is allowed as long as a website is approved by the government. This could take the form of a state-sponsored monopoly (Portugal, for example), or it might require all participants to be licensed and pay an annual fee (France, UK, Australia, Spain, Denmark, etc.). The stated goal in these cases is to make sure that approved sites offer fair gaming and issue timely payouts.
Several states in the U.S. are now developing a similar strategy, allowing online gambling for anyone who’s physically present within the borders of the affected area. Delaware, Nevada and New Jersey have implemented this policy, and they’re willing to approve any casino that can meet their qualifications and pay a hefty annual licensing fee.
Oddly enough, this form of regulated gambling has been slow to gain traction in the United States. Perhaps the allure of online Texas Hold’em has worn off, or maybe people have found other ways to spend their money. Regardless of the reason, the overall income from regulated online casinos has been lower than expected, and the first operation to receive such a license has already called it quits in Nevada.
Carbon Poker offers lots of action for low and medium stakes players, although high rollers aren’t entirely left out in the cold. Games run 24/7, and the popularity of the site means that you’ll always be able to find opponents thanks to the global time zones.
The look and feel of the site is adequate, although some of the font makes it look a little unprofessional at times. The software also seems a bit glitchy, but I’ve seen nothing to suggest that it’s bad enough to interrupt your gaming experience.
The biggest problem with Carbon Poker involves reports of customers not being paid, but it’s always hard to know the exact truth surrounding these instances. Some folks swear by the site, while others claim it’s nothing but a virtual con. In the end, the only way to know for sure is to give it a try.
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For what it’s worth, I’ve been playing at Carbon Poker for three years without an incident. I read their terms and conditions carefully when signing up, especially the part that involved bonus cashout requirements. That was a big help initially, allowing me to sidestep some of the most common problems that tend to anger fellow customers. If you’re willing to approach the experience with the same level of caution, I’m confident that you’ll come away satisfied.